According to a Star Tribune report published over the weekend, cities using Facebook have unique issues to consider before jumping on the social media bandwagon, such as whether or not Facebook pages are public records, removing obscene comments is censorship, or city council members communicating via a Facebook discussion is subject to the state’s open meeting law.

These are important issues to discuss with your city attorney or CGMC’s legal staff prior to launching a social media campaign. Facebook and other social media tools can significantly boost communication efforts with city residents, so creating a social media policy (and sticking to it!) will help your city resolve potential issues and engage in well-defined, constructive conversation with residents.